Here’s what our clients are saying about 24 Hour Elevator.
The quotes below are based on actual client letters.
To see copies of the letters, click here.
“Your personal commitment to overseeing our elevator systems continue to make our projects a success, and you and your team continuously exceed our expectations. You are truly a trusted resource and partner.”
“As a Property Manager for our HOA, I am writing to highly recommend your company for elevator maintenance and service. The technical staff and crew are totally hands on and involved with providing the most responsive and efficient elevator maintenance.”
“Since switching our elevator support to your company, we are pleased to see a significant downward trend in elevator failure incidents. We wish to acknowledge your technician for his knowledge, hard work, and commitment to always making himself readily available to all of our emergency calls to keep patients, staff, and visitors safe.”
“The modernization process was smooth and continuous from start to finish. Not only were our expectations met, but they were exceeded.”
“We have been a client for several years. We appreciate how the service log is maintained on-site. If needed we are able to review the service logs immediately without having to request a copy. [They are] responsive to service calls and they are able to explain in detail when modernization work is required.”
“We’ve experienced one of the best vendor relationships we’ve ever had. The level of customer service we receive, technician knowledge, maintenance and repair, and emergency response time has been beyond our expectations.”
“I am extremely pleased that they installed “Non-Proprietary” equipment on our properties. This ensures any company can maintain and service the elevators so I am not trapped by some corporate company and their inflated rates.”
“Your company provides a level of service that major service providers have outgrown.”
“This year’s annual elevator inspection passed first time without any violations.”
“I have had the pleasure of working with this company for several years. Through their service excellence and stellar project performance, they have become our preferred vendor and have been for some time now.”
“If you are in search of an elevator company that will not only give 100% to the job at hand but be extremely respectful, helpful and mindful during the process, this company is the one!”
“I was having major problems with a nationally known elevator service. [Since I switched to your company,] every person I have dealt with, from the office personnel to my service tech, has the same enthusiasm and desire to make sure I am totally satisfied.”
“I would highly recommend using this company for all elevator needs.”
“I have used them for maintenance at several building as well as two elevator modernizations. The first elevator modernization went so smoothly we asked them to help us with another one!”
“Your company doesn’t treat their customers as just another client, they treat them as part of their family. We are able to work together to look for solutions on any issues that may come up. My calls and questions are always handled with the utmost professionalism and dispatched immediately.”